Login to innohub
Why do I need to login on innohub?
Well, it is not mandatory to login to innohub in order to have access to the information. Innohub has a lot of free information available for your convenience. However, the access to the services and even to some parts of the documentation is not possible without being logged in. No worries, you don’t have to be concerned about this, we will let you know when is necessary to log in.
How can I login to innohub?
There are two methods to login to innohub: using your username and password or using your social media accounts. The social media accounts allowed by innohub are at least Facebook and Google. We will add more channels as we advance with the related integrations. However, regardless of which channels are available, the login process is the same.
The login process can be started from the innohub home page or from the dedicated login page. Do not panic if you cannot find the access to the login function! This means that you are already logged in. In this case, you will see your name on each page, on the upper left corner of the page, right under the page header.
The process is as simple as possible, enter your username or email and password and click “Login” or simply click on your preferred social media button. If successful, you will remain on the same page but you will see your name on the upper left corner of the page, right under the page header.
Can it go wrong?
No worries, nothing wrong can happen if you cannot login. The most frequent situation when you cannot login is when you use different social accounts that you have registered under the same email, for example, you have a gmail account, your Facebook account is registered with the gmail address, you login first with your Google account and, later, you try to login with your Facebook account. In this case innohub will will not allow you to login with your Facebook account but will keep allowing you to login with your Google account (and, of course, with your emaill and password).
If you experience this login issue, you will be automatically redirected to the login issues page that will also indicate what self-service options are available for you. Remember, logging in with your email and password shall always work (except for the cases when other more important issue is involved such as you forgot your email or password or both). So, if the login with social accounts fails, try again with your email and password. If you cannot enter innohub with your email and password, raise a support ticket and we will be happy to assist you.
You are also invited to raise a support ticket if you want to unlock the login with your social account(s), we will solve this for you. However, remember that you may find your self again in this situation when you will try to login innohub with two social accounts registered under the same email.